Qbet Privacy Policy

Qbet collects the following types of information to provide you with our services. Each piece of data is collected for a specific reason, and we never retain information beyond what is necessary.

Personal Identification Information

• Full name, date of birth, and nationality
• Email Address & Mobile Number
• Residential address and postal code
• Copy of National ID or Passport (for KYC verification)

Financial Information

• BKash, Nagad, or bank account details (for transaction purposes only)
• Deposit & Withdrawal History
• Transaction date, time, and amount

Technical Information

• IP Address & Device Type
• Browser and operating system information
• Logs of site visits and gaming activity
• Cookies & Session Data

Qbet uses collected data solely for the purposes listed below. It is never used for any other reason.

Qbet does not share your personal data with third parties as a matter of policy. However, in limited circumstances, necessary information may be shared with partner organizations.

Information may only be shared with

• Payment Processors: To process transactions with payment partners such as bKash, Nagad, and banks.
• Legal Authorities: In cases involving a valid court order or government investigation.
• Fraud Prevention: With relevant authorities for the detection of money laundering or other illegal activities.
• KYC Partner: With trusted identity verification service providers.

Qbet uses cookies to enhance your experience. Cookies are small text files stored in your browser that help keep certain site features running smoothly.

Cookies We Use

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: Used to identify which parts of the site are experiencing issues.
• Preference Cookies: To remember your language or theme preferences.

You can disable non-essential cookies at any time through your browser settings. However, disabling essential cookies may cause some site features to stop working properly.

As a registered qbet user, you have several important rights over your personal data. We fully uphold all of these rights.

• Right to Access: You have the right to request information about what data qbet holds on you.
• Right to Correction: You may request correction of any inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you may request that your information be deleted.
• Right to Restrict Processing: You can request that we stop using your data for a specific purpose.
• Right to Data Portability: You can request a copy of the data we hold about you.
• Right to lodge a complaint: If you have any concerns about your data security, you can file a complaint with our support team.

To exercise any of these rights, please contact our support team. We typically respond within 7 business days.

Qbet follows industry-standard security practices to protect your data. Our technical team monitors systems around the clock to prevent any unauthorized access.

• 256-bit SSL/TLS encryption — active on all data transfers.
• Two-Factor Authentication (2FA) support available.
• Regular security audits and penetration testing.
• All sensitive data stored on our servers is encrypted.
• Restricted access policy — only authorized personnel can access your data.
• Automatic alerts are sent for suspicious login attempts or activity.

Qbet does not retain data beyond what is necessary. Specific retention periods are defined for each category of information.

• Account Information: For the duration the account is active, and 5 years after closure (as required by law).
• Transaction History: Maximum 7 years (as required by financial regulations).
• KYC Documents: 5 years after account closure.
• Gaming Logs & Session Data: Maximum 2 years.
• Cookies & Session Data: Upon session end or a maximum of 30 days.

Once the designated retention period expires, data is permanently deleted using secure methods. Where legal obligations require it, data may be retained for the duration of that requirement.

Qbet is for users aged 18 and above only. We do not knowingly collect data from minors.

If a parent or guardian believes their child is using qbet, please contact our support team immediately. We will take prompt action.

Qbet may update this privacy policy as needed. If any significant changes are made, we will notify you via a site announcement or by email.

Continued use of the site after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page periodically.